Senior Writer / Editor (TRICARE) - Richardson, TX

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Company:
 		UnitedHealth Group
Company Profile | Current Opportunities (126)
Job Location(s): Richardson
Employment Term: Regular
Employment TypeFull Time
Start Date:As soon as possible
Starting Salary Range:Not Provided
Required Experience: Open
Related Categories:Writing and Editing

Position Description

Job Description - Senior Writer / Editor (TRICARE) - Richardson, TX (315182)
Job Description
Senior Writer / Editor (TRICARE) - Richardson, TX-315182
Description
UnitedHealth Group has submitted a proposal in response to the TriCare Managed Care Support Contract Solicitation (also known as the "T-3 Solicitation"). TriCare is the health care program serving active duty service members, National Guard and Reserve members, retirees, their families, survivors and certain former spouses.
UnitedHealth Military & Veterans Services is part of the family of companies that make UnitedHealth Group one of the leaders across the US health care system.
We serve those who serve our nation, providing quality health care services to millions of military beneficiaries across the South.
Our commitment to helping people live healthier lives, and to continue the honor, satisfaction, and quality of the TRICARE military health benefit program is greater than ever. Our efforts complement the Military Health System to demonstrate the best blend of public and private health care solutions.
It's not just business as usual. It is one of our proudest endeavors.
If you're ready to help make health care work better for those who serve our nation. If you are smart, creative, and committed. If you want to make a difference. Consider being part of the elite team at UnitedHealth Military & Veterans Services.
UnitedHealth Group has submitted a proposal in response to the TriCare Managed Care Support Contract Solicitation (also known as the "T-3 Solicitation"). TriCare is the health care program serving active duty service members, National Guard and Reserve members, retirees, their families, survivors and certain former spouses.
Senior Writer / Editor (Tricare) - Richardson, TX
Position Description:
Positions in this function write and edit material for various organization publications, including but not limited to internal communications, speeches, press releases, and on-line content. May assist in estimating production costs and overseeing work done by external vendors. These positions typically report into a Communications Manager or Director.
Primary Responsibilities:
  • Documentation of single and multi-functional area policies and procedures
  • Functional areas include: Customer Service: Call Centers, Billing, Enrollment and Appeals/Grievances
  • Conduct policy and procedure draft review/signoff with Customer Service functional areas for accuracy; conducting legal review/signoff, posting of documentation to central online library, tracking all requests/progress via online tracking tools, and the daily monitoring of Policy and Procedure team mailbox for new work
  • Assume responsibility for data integrity among various internal groups and/or between internal and external sources
  • Partner with subject matter experts and quality groups for documents regarding policies and procedures
  • Audit current policies and procedures for accuracy and understanding
  • Partner with UMVS training group to ensure correct policies and procedures are being utilized
This is an opportunity to share in something special; a chance for all of us to serve, to excel, and to know that we've made a difference for those families who have made our nation stronger.
Qualifications
Qualifications:
  • BA/BS degree or specialty of functional areas, or equivalent experience required
  • 5+ years minimum work experience in a corporate environment and with specific knowledge about managed care programs, customer services/call center and/or government programs
  • 5+ years experience writing policies and procedures required
  • 3 years knowledge and user of Information Mapping methodology required
  • 2 - 3 years computer skills: MS Word, Excel, PowerPoint, Access
  • 3 years Experience in using Policy &Procedures libraries required
  • Demonstrated experience with Tricare Program requirements a plus
  • Demonstrates understanding of process improvement, workflow, benchmarking and/or evaluation processes preferred
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Job Writing/Editing
Primary LocationUS-TX-Richardson
Organization Military & Veterans Hlth Srvcs
Schedule Full-time
Number of Openings 1

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