Position Description
Summary:
Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines.
Responsibilities:
Greets customers/prospects in the lobby and on the phone.
Process transactions within established policies.
Compliance with all banking regulations.
Maintain supply and sale of consignment items.
Provide excellent customer service.
Identify and refer sales opportunities to platform staff.
All other job duties as assigned.
Basic Qualifications:
• At least a High School Diploma, GED or Equivalent
• At least six months of customer service experience
Preferred Qualifications:
• 1 year of customer contact and/or cash handling experience
Capital One will not file non-immigrant visa petitions for alien workers.
As a recipient of TARP funding subject to the ARRA, Capital One will not sponsor new H-1B petitions or transfer existing H1B visas for new hires to Capital One.
No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize
recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
Other desired skills:
Teller