Principal Consultant, Retail Industry Job Opening at MicroStrategy in Charlotte, NC; Chicago, IL; Dallas, TX; New York, NY; San Francisco, CA

Department: Consulting Services
Location: , US

Basic Function: MicroStrategy Consultants empower customers to make more informed decisions by providing timely, relevant, and accurate answers to their business questions. To achieve this mission, Consultants work to understand business needs and technical requirements, and design and implement high value solutions in the MicroStrategy platform. MicroStrategy Consultants are an integral part of the world's largest staff of MicroStrategy Certified Engineers and leverage knowledge and best practices across our global team for customer success. MicroStrategy Professional Services' Career Path provides growth opportunities at all levels within the organization. Specialist Consultants leverage their customer experience to mature and apply leadership skills in their application design and development work. They routinely take on coach responsibilities on small to mid-size project teams, leading and mentoring junior colleagues.

Job Duties (include but not limited to):

• Delivers billable consulting services. Efforts may be directed toward various MicroStrategy and / or supporting products and services
  
• Ensures a solid understanding of business objectives associated with projects and/or programs to which he or she is assigned
  
• Defines a project approach to ensure customer and MicroStrategy account success
  
• Provides critical and constructive guidance to customers, steering them towards a long term vision for success
  
• Leads and / or participates in implementation activities
  
• Participates in technical and / or functional design activities to support the customer requirement and business objective. Scope may include stand alone applications or more complex interdependent systems
  
• May provide technical oversight for team members
  
• May assume selected engagement management responsibilities, with supervision
  
• Provides support to the Services management team, helping to scope and estimate the engagement
  
• Leverages MicroStrategy best practices for service delivery
  
• Communicates effectively with team members both internally and with customers / partners
  
• Routinely takes on coach responsibilities on small to mid-size project teams, leading and mentoring junior colleagues
  
• Applies methodology effectively in a wide variety of situations, and adapts methodology to new situations
  
• Demonstrates influence towards positive outcomes, internally and externally with customers
  
• Works within an internal sphere of influence typically bounded by project or regional activities
  
• Participates in the full project life cycle taking ideas from concept through full deployment
  
• Develops an awareness of the competitive landscape including key differentiators and competitive positioning
  
• Actively participates in internal knowledge-sharing forums

Job Requirements:

• Bachelors or equivalent degree in a business, technical, or related field
  
• 3-4 years of technology and services experience
  
• Commitment to personal and professional growth
  
• Experience designing and implementing MicroStrategy or other business intelligence solutions
  
• Excellent written communication and oral presentation skills
  
• Ability to work effectively independently as well as in a team environment
  
• Staffing to local projects wherever possible, however field consultants can expect periods and assignments of up to 75 - 80% travel

MicroStrategy is an Equal Opportunity Employer

Key result areas (include but not limited to):
* Deliver billable high value consulting
* Develop and maintain strong business relationships with senior management of our customers
* Lead customer's strategic BI roadmap development
* Lead scoping engagements from the business perspective
* Develop new opportunities at customer
* Contribute to and develop best practice methodology for BI deployments in retail organizations
* Develop consulting and solution offerings for core processes and functions in retail

Knowledge & experience:
* 5 - 10 years experience in functional departments in food-, general merchandize-, department store-, specialty- or similar retail organizations
* Expert level knowledge of core retail processes
* Proven track record of successful delivery of retail solutions preferably with BI focus
* BI subject matter expertise in at least two areas like category management & merchandizing, supply chain, store operations, customer insight / CRM, e- & m-commerce, financial planning and management
* MBA or advanced degree preferred

Competencies:
* Excellent consulting skills & methodology knowledge
* Excellent communication & presentation skills at senior- or executive management level
* Strong leadership and entrepreneur personality
* Excellent networking and team working skills
* Very strong analytical and problem solving skills