Primary Location:
Comerica Bank Tower
Locations:
Dallas, TX US
Additional Locations:
Comerica Bank Tower; 17 Cowboys Way
Job Type:
Full-time
WorkBest Job Category:
Category C – Days in the office will either be designated days or will vary week to week from 2-5 days
Job Category:
Technology
Required Experience:
7-12 years
Overtime Status:
Exempt
Job ID:
245662
Director Corporate Security & CCRM
- Develop and Maintain strategy for Corporate Security and Corporate Continuity & Recovery Management.
- Develop and maintain partnerships with Federal, State, and Local Law Enforcement and to identify security trends and evaluate possible solutions to proactively deter criminal activity.
- Manage effective operating model and governance, including policies, procedures, and runbooks.
- Provide protective and investigative services.
- Manage and evolve Executive Protection program.
- Manage security operations including Alarm Monitoring Center, Access Processing, and Lockshop.
- Manage Life Safety threats including fire, tornado, active shooter, AED machines, etc.
- Manages corporate security program responsible for crisis management or emergency situations 24/7.
- Supports geopolitical and geographical threat intelligence.
- In coordination with Cyber Intelligence develops travel advisories, processes and travel security countermeasures.
- Oversee Corporate Continuity and Recovery Management — events causing disruption or impairment to our enterprise.
- Ensures quality controls over incident response and event management.
- Conduct quarterly business reviews, contract management and project management.
- Partner with external vendors that support Corporate Security and CCRM.
- Partners with Cyber function to ensure one voice / process for the enterprise.
- Developing and executing a long-term strategy that includes modernizing the security function and ensuring a cohesive partnership with physical security, Cybersecurity and Fraud. Such as development of a Fusion Center.
- Continuously seeks to improve the efficiency of the Corporate Security Department based on external factors, benchmarking, and assessment of risks.
- Participates in local, state, or federal working or advisory groups to keep abreast with all security-related information, directives, and events.
- Reviews security technology to ensure it is in accordance with the Bank Protection act and Comerica Security Risk Rating Mode.
- Establishes comprehensive operational plans for crisis response, disaster recovery evacuation including: protests, terrorism, national disasters, workplace violence and other emergency events.
- Conduct quarterly business reviews.
- Provides consultation and immediate response to various security related situations involving employees and/or locations 24/7.
- Conducts regular proactive audits and inspections to assess, identify and mitigate any security vulnerabilities or gaps.
- Leads and directs significant investigations and critical event responses in coordination with law enforcement and other officials or agencies.
- Manages Executive Protection program — including office, home, and business travel security.
- Manages Life Safety threats including fire, tornado, active shooter, AED machines, etc.
- Supports geopolitical and geographical threat intelligence.
- Ensures partnership and alignment with Cybersecurity team.
- Compliance and National Training Programs — for example, FDIC Bank Protection Compliance to monitor and insure Physical Security Policies, Procedures, and Technology are in compliant with 1968 Bank Protection Act.
- Manage all employee security training programs — for example, New hire compliance training and Personal safety awareness training (Crime Prevention).
- Banking center robbery awareness training.
- Manage the development of workshops and training exercises to ensure compliance with OSHA standards, Regulation H, and related laws and professional standards.
- In coordination with Cyber Intelligence, develops travel advisories, processes and travel security countermeasures.
- Assess effectiveness of programs.
- Ensures response, reporting, and statistical information guidelines follow policies and procedures.
- Manages Risk Mitigation to ensure appropriate security devices are in place to assist employee’s safety and reduce risk.
- Recommends enhancements to increase employee safety and reduce risk.
- Oversees Card Access Processing and Lock shop.
- Oversees the various business continuity plans, table-top exercises, and committees to manage disruptions or impairments to the Enterprise.
- Manages contract with National Service provider (AUS) – Security Officers for Building Security and Roaming Patrols for Banking Centers.
- Manages Critical Communication services and contract with our providers (i.e. Everbridge).
- Manages contract with vendor supporting cameras and alarms (JCI).
- Collaborate with landlords on all safety and risk matters.
- Monitors service levels in all markets, identifies the strengths and weaknesses of the service providers and develops action plans to improve if necessary.
- Manage department’s audit process to ensure compliance of audit standards in all markets.
- Ensures quality controls over incident response and event management.
- Develops and manages the Security and CCRM budget.
- Manage all Comerica Security and CCRM colleagues (approx. 40) and partner with vendors to manage external but on-site employees.
- Bachelor’s degree from an accredited university
- 10 or more years In progressive security functions leading or executing strategy in a corporate environment
- 10 or more years Managing through difficult and stressful situations requiring immediate action and professional composure
- 7 years Managing colleagues directly and indirectly through vendors
- 7 years Performing threat / risk assessments
- 7 years Technical security systems and products
- 7 years Demonstrated ability to solve problems and make good decisions based on a mixture of analysis, wisdom, experience, and judgement
- 7 years Managing or developing emergency preparedness and response
- 7 years Excellent ability to communicate verbally and in writing; demonstrated ability to communicate clearly and succinctly to a variety of audiences
- 7 years Demonstrated ability to plan, organize and prioritize responsibilities in order to consistently meet deadlines and accuracy
- First Aid/AED/CPR required
- ICS Certifications or training preferred
Comerica Bank Tower8:00am – 5:00pm Monday – Friday