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The Analyst must support strategic and performance initiatives for NRG's Energy Retail business. In this role, you will need to be highly analytical, strong problem solver and effective communicator. You must thrive in a fast paced environment, possess a high level of intellectual curiosity, and focus on generating results. To support and drive financial and operational p
Posted 2 days ago
Collect and verify Power and Natural Gas usage information. Ensure accurate deal structure of Power, Natural Gas, and other product offerings. Accurately price and understand product offerings to prepare proposals/contracts and assist in generating revenue; Create proposals and contracts for Power and Natural Gas customers. Maintain SLA productivity target in managing dea
Posted 3 days ago
The Production Coordinator will provide administrative and general business support to assigned team, managing a variety of functions to ensure that operations and internal and external customer needs are met. In this role, you will be responsible for answering incoming calls and responding to emails in a timely manner, scheduling system start ups, service repairs, replac
Posted 5 days ago
This position requires a field service technician capable of working independently or in teams on diesel or gaseous fueled power generation equipment. Requirements include comprehensive technical and electrical mechanical skills. Works with other NRG Team members to maintain overall equipment reliability with the goal of zero non start penalties. Essential Duties/Responsi
Posted 6 days ago
The Warehouse Associate supports warehouse operations by preparing, processing and moving inventory productively, safely, and accurately per established standards and guidelines. Essential Duties/Responsibilities Responsible for handling inbound merchandise from external vendors Accountable for reading and pulling orders Move inventory and materials across facilities with
Posted 10 days ago
P artner with the Director, Business Continuity to create and support well designed, fit for purpose, user friendly applications, workflows, and SharePoint lists to automate and improve business continuity processes. This role will utilize the Microsoft Power Platform (Power Automate, Power Apps, Power BI, SharePoint) and other tools in the Microsoft ecosystem to manage a
Posted 11 days ago
The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers. Essential Duties/Responsibilities Generates leads through customer referrals, door hangers and other marketing avenues Recommends solutions and linked to customer objectives Builds rapport with customers by observing and pe
Posted 14 days ago
The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrative duties. Essential Duties/Responsibilities Answers phones, schedules customers and assists customers with any/all inquirie
Posted 14 days ago
The Digital Communications Analyst II / Email Developer II is responsible for supporting NRG's products and services, includingoperational analysis and implementation support for Retail mass marketing products, email campaigns, customer marketing programs, marketing channels, regulatory activities, and key mass electronic customer correspondences ande communications. In t
Posted 14 days ago
The Email Production Analyst is responsible for developing and executing Email, push and SMS communications for NRG East Retail brands. This person will work closely with all members of the retention, acquisition, and retention teams . Essential Duties/Responsibilities Support email, SMS and push notification coordination and execution, which includes executing, optimizin
Posted 17 days ago
The Customer Support and Market Relations Complex Transactions Representative is the point of referral for all transaction based customer issues and/or billing disputes referred by Customer Care Representatives. Being the last line of resolution, this role is responsible for the complete, accurate, and timely resolution of escalated customer issues. The representative mus
Posted 22 days ago
Sales Analyst supports sales in creating contracts, reviewing for accuracy, ensuring exceptional customer experience. Manages the effectiveness of business processes, conducts analysis, makes recommendations, develops documentation/standard work, coordinates and trains implementation of approved processes. Sales Analyst provides solutions and analysis for BMF/ACP sales te
Posted 25 days ago
At NRG Energy, we are dedicated to revolutionizing customer experience through innovative technology solutions. As a leading provider of retail energy, we prioritize seamless interactions and unparalleled customer satisfaction. Our commitment to excellence drives us to seek a dynamic and experienced Product Manager to lead the evolution and enhancement of our Nice CXOne s
Posted 27 days ago
The HVAC Service Technician will deliver exceptional HVAC service and maintenance on residential heating and air conditioning systems under the direction of the HVAC Service Supervisor and Operations Management to ensure all work is performed correctly. Essential Duties/Responsibilities Maintain and repair heating and air equipment. Inspect and maintain ducting and compan
Posted 29 days ago
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