Serve as a resource or Subject Matter Expert (SME) for other team members or internal customers. Handle escalated calls, resolving more complex customer issues in a one and done manner. Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and expl

Coordinate and supervise daily / weekly / monthly activities of a team members Set priorities for the team to ensure task completion and performance goals are met Coordinate work activities with other supervisors, managers, departments, etc. Identify and resolve operational problems using defined processes, expertise, and judgment Provide coaching, feedback, and annual pe

Works under supervision. The Customer Service Representative responds to inbound inquiries from hospital staff for replenishment of supplies. Ensures that units are charged appropriately for the supplies as well as reverse charges for overstock or expired items. Why UT Southwestern? With over 75 years of excellence in Dallas Fort Worth, Texas, UT Southwestern is committed

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSENTIAL FUNCTIONS Secures all firearms brought into the store with trigger locks. Checks in all Vendor representatives, comple

As a valued member of our Inside Sales team, the Provider Enrollment Advisor will be responsible for marketing Zelis Payments' claim payment services to small, medium and large health care providers through various channels; assist Zelis Payments in accomplishing its outreach, relationship, and revenue goals. High velocity sales cycle with a strong partnership with our Pa

Office Service Representative II Job Locations US TX DALLAS Requisition ID 2024 17916 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full Time Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Resp

The Customer Support and Market Relations (CSMR) Complex Transaction Representative will support the regulated and deregulated Canadian (Alberta) electricity and natural gas market in the NRG Home organization. The CSMR Complex Transactions Representative is the point of referral for all transaction based customer issues and/or billing disputes referred by Customer Care R

Manage a team of hybrid salary non exempt service agents and salary exempt service leads, offering guidance and support while upholding professional and ethical practices. Develop a high performance department through continuous training and process improvements. Responsible for delivering on and improving team KPIs and Agent performance, establishing a high standard for

Company Description We're thrilled to have been certified as a Most Loved Workplace by the Best Practice Institute! We are dedicated to creating balanced, inclusive work environments which provide equal opportunities for all colleagues, regardless of race, gender, sexual orientation, identity, or experience. that recognizes talent without discrimination, supports colleague

As a Sr. Customer Service Representative with Liberty Packaging Fort Worth , you will interact directly with our customers and support our sales team in fulfilling orders for a wide range of product packaging. You will be an integral part of our sales & customer service team that works collaboratively in servicing our customers. Thisfull time position reports directly to

McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for en

Answer general Customer Questions via Email and Phone. Handle an increased volume of customer care emails with less support from rest of team. Demonstrate the skills and product knowledge required to perform job functions. Knowledge and use of electronic catalog and Global website. Continue to learn to navigate the AS400 but has a general understanding of all major Custom

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented tea