Include Answers internal calls, external calls, and work calls from the message center and respond to customer request within established timelines in order to maintain service level expectations in regards to call handling time and calls per hour Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedu

Include Work effectively and efficiently with customers who have varying degrees of product and technical proficiency Provides customer support to customers mainly through written correspondence and phone, when necessary Handles and resolves customer inquiries/concerns Respond to all customers within assigned service levels and take ownership of resolving customer issues C

Apply knowledges / skills to activities that often vary from day to day Demonstrate a moderate level of knowledge and skills in own function Make outbound calls to members who are eligible to participate in one of our Health Management coaching programs Receive inbound calls to enroll members & / or provide customer service Require little assistance with standard and non

Connect with wounded service members, their families, and family support members, who are in transition or have separated from military service. Establish rapport with them and communicate the benefits of WWP programs and services provided for wounded warriors. Recruit wounded warriors, family support members and other support members to participate in WWP events and acti

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv

The Customer Service, Proactive Notification Specialist provides consistent, proactive communication to customers regarding status of their jobs. The specialist delivers outstanding customer service by proactively contacting providers of delayed orders on a daily basis. The specialist is responsible for understanding the status of the customer's order within the lab, addr

The Customer Support Representative will be responsible for handling a high volume of phone inquiries from R.S. Hughes customers and Outside Sales Reps, regarding pricing, availability, and delivery logistics. This position will manage orders to include order entry, backlog management, and leverage all available resources to meet customer expectations while creating a pos

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

it's what's inside that counts _______________________________ There's more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it's the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supportin

McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can

Supervises the day to day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring in depth knowledge of the organization's products and services. Monitor calls/acti

Client Service Representative Tech II Lewisville, TX Monday to Friday 8 00AM 5 00PM The Client Service Representative Tech II works closely with ordering providers, regional laboratories, and commercial team to ensure successful on boarding and on going client service satisfaction. Essential Job Duties Commercial Team support will include the following Assist with on boar

General information JobID 14344 Position Level Individual Contributor Team Information Technology Working Time Full Time Position Type Regular Travel Requirements 5% Workplace Type Hybrid Preferred Location San Diego, CA Additional Locations Allen, TX

Respond to inbound calls for order placement Upsell and cross sell additional items Answer inquiries while maintaining and updating the customer database Maintain a sense of urgency in responding to the customer's needs Be creative andgo above and beyond when assisting our customers Accurate and efficient order entry and maintenance of customer files Ask probingquestions

Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer