• Provides courteous client service and respond clearly, promptly and politely to guest questions, concerns or requests.
• Provides clients with assistance loading or unloading by offering and setting up or removing portable step.
• Provides shuttle service for TWU students, staff and faculty in a safe and timely manner to and from the designated parking lot to the designated drop off location on the Denton Campus.
• Provides reasonable luggage assistance as needed.
• Keeps shuttle schedule running in a timely manner and as permissible, given any traffic issues.
• Tracks and reports detailed daily ridership of shuttle and time worked to Supervisor, Automotive Services.
• Responsible for the daily upkeep and appearance of vehicle and for reporting any major problems to the FMC Automotive Services shop personnel.
• Responsible for ensuring interior and exterior of vehicle is clean at the beginning and end of each shift and that the vehicle is properly fueled.

• Records time worked using methodology employed by FMC Automotive Services.
• Cleans and details other fleet vehicles when University shuttle is not necessary and/or offered.
• Performs other duties as requested.

High school diploma or equivalent required.

Three years minimum driving experience and ability to safely operate 12-passenger van or other Class C vehicle as requested.

• Excellent communication skills and ability to provide courteous service for students, faculty and staff at all times.
• Ability to learn quickly and navigate throughout local area as necessary to safely transport passengers in as timely a manner as possible given current traffic conditions.
• Must be able to repetitively open and close van doors and lift and carry up to twenty five (25) pounds on a regular basis.
• Must be able to read, write and follow all State of Texas driving and TWU Policies and safety procedures when operating vehicles.
• Must have knowledge of and be able to follow all current traffic laws, ordinances, etc. that pertain to driving within the City of Denton.
• Ability to operate essential equipment that is necessary to perform the functions of this job.
• Ability to coordinate work with other employees and comprehend direct instruction from supervision as assigned.
• Ability to organize work effectively and exercise independent judgment based on an understanding of traffic laws and conditions as well as organizational policies and activities.
• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
• Ability to communicate effectively orally, by phone, in person, and in writing.
• Ability to represent the department and University in a friendly, courteous, and professional manner.
• Ability to respond to emergency situations in a timely manner