Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Purpose
Position responsible for working closely with the Area Director of Sales to assist with assigned projects, support hotel complex strategic sales and pricing efforts, assume leadership responsibilities in the absence of or at the request of the Area Director of Sales, including coaching and mentoring of the sales team. This position is responsible for generating revenues from designated group/transient segments originating at specific assigned markets as well as assisting the team in achieving yearly goals.
Essential Functions
Responsible for achieving quarterly sales goals that are aligned with our rooms and food and beverage targets
Strategic approach to uncovering new business opportunities to ensure a healthy lead funnel throughout the year
Provide a high level of exposure of the hotel in specific markets assigned by Area Director of Sales
Achieve a strong pace, meet and exceed individual assigned revenue goals
Develop and improve a continued relationship with Loews National Sales Organization and key corporate accounts
Conduct sales calls locally and nationally as market demands
Develop and execute memorable site inspections
Solicit Group and/or Transient directly and jointly with your team through the preparation, execution, and completion of strategic sales action plans
Prepare, construct, and present creative customer proposals and negotiate contracts on the hotel's behalf
Upon closing, coordinate and follow-up with the other hotel departments to ensure delivery of superior guest service
Provide departmental colleagues at all complex Hotels with proper communication that will enhance our ability to deliver exceptional service
Conduct outside sales calls to deliver new business and maintain existing business relationships
Provide coaching, mentoring, and training to your team as guided by the Area Director of Sales
Supportive Responsibilities
Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels & Co. in a professional manner at all times.
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Skills
Must be actively involved in key industry organizations and seen as a leader for the hotel.
Excellent communication skills oral and written
Excellent networking, negotiation and presentation skills required
Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations
Education: College Degree Preferred
Experience: Minimum 10 years Hospitality Sales Experience