The Complex Investigations Unit in the AML Department performs specialized investigations to assess risks presented in particular circumstances. A Subject Matter Expert (SME) will work closely with key stakeholders in the CIU and outside of the CIU when required, including senior management and established people leaders, to foster increased collaboration, improve processes and procedures, assist in team development and learning, and provide general support within a designated workstream and across the CIU.

Responsibilities Include:

• Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas

• Collaborating with investigators and people leaders on complex investigations and/or special projects, often functioning in a leadership capacity

• Serving as a "go-to" for leadership and investigators, helping to manage questions and other various needs of the workstream.

• Organizing training and mentorship opportunities by maintaining a sound working knowledge of applicable processes and procedures, participating in meetings, developing training materials, and leading sessions.

• Assisting management with additional team responsibilities, including hosting meetings, queue management, conducting reviews, and serving as team leaders

• Partnering with other workstreams and departments to increase awareness, promote collaboration, and assess impacts;

• conducting assigned investigations, including traditional queue work as needed, while maintaining high standards of production and quality

Qualities Desired:

• A critical thinker who is able to identify enhancements and opportunities and develop and execute strong solutions, while fostering collaboration and teamwork among multiple individuals and workstreams.

• A proficient communicator who can move seamlessly between oral and written communication and is able to tailor presentations to the audience.

• An organized individual who prioritizes tasks appropriately, identifies and observes deadlines, and can manage multiple responsibilities at once.

• A strong leader who understands the value of building consensus.

• A driven investigator with a strong understanding of AML risk, management practices, and regulatory requirements.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of Anti-Money Laundering experience within the Special Investigations Unit

Preferred Qualifications:

• Bachelor's Degree

• 3 or more years of AML experience within the financial industry

• CAMS certified

• Experience investigating complex cases involving high risk customers and typologies

• Proficiency in Microsoft Office and G Suites

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).