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Senior Business Systems Analyst - IRI

JOB SUMMARY

The Senior Business Systems Analyst works closely with academic and business departments to understand business requirements and recommend processes to facilitate the implementation of those requirements within the Institutional Research & Improvement. The Position requires advanced skills with SAS and database analytics to manage and test suitable solutions to reporting challenges; performs high level technical work in the development and production of statistical and analytical reports that support decision making functions and planning. Work is performed under minimal supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Director, Institutional Reporting

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

• Works with academic and business departments to understand business requirements and to facilitate the implementation of those requirements.
• Evaluates and enhances business system processes to support and manage accurate and efficient reporting.
• Oversees collection, or collects, compiles, analyzes and interprets data for presentation to varying audiences.
• Provides advanced assistance for educational research, trend analysis, student enrollment analysis, retention analysis, and ad hoc requests.

ADDITIONAL DUTIES

• Develops syntax and scripts to provide advanced data analysis and reporting capabilities.
• Develops and produces statistical and analytical reports in a variety of programming and software formats.
• Analyzes and prepares complex reports using data from various sources including Oracle, state and federal web sites.
• Maintains archival data resources essential for retention, graduation, and trend analysis.
• Verifies accuracy and internal consistency of reports including required state and federal reports.
• Performs other duties as requested.

EDUCATION

Bachelor's degree or higher required. Master's Degree preferred.

EXPERIENCE

Five years of related job experience with student information systems in higher education. Experience with advanced reporting methods using tools such as SAS, PL/SQL preferred. Experience in relational databases, web development, implementing and maintaining complex workflow preferred.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Advanced skills in SAS or SPSS, SQL, database design and query, Excel.
• Advanced experience in use of Student Information Systems.
• Ability to train personnel in the use of advanced software packages and procedures.
• Ability to create automated systems for maintaining integrity of data.
• Ability to use a personal computer and other office equipment, including related university software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.