Description
JOB SUMMARY
The Executive Director of Patient Support Solutions is a member of the Market Access and Patient Support Leadership Team responsible for growing business with new and existing clients by driving supporting solution development & design, brand strategy, and ensuring Syneos Health is a preferred partner.
They will manage operational and strategic projects to improve commercial launch excellence, support offerings, messaging and customer program support and delivery. They may oversee a small team of Business Leads that are responsible for client programs to ensure we deliver results aligned with an exceptional customer experience. They will collaborate with VP of Market Access and Patient Support, Business Development, Peers, internal Syneos Health colleagues, and customers to ensure current and future department success.
They will help shape marketplace belief in the integrated out-sourced model for Syneos solutions by supporting thought leadership, department solution strategy, new service offerings, new team launches, and cultivating business with our key accounts.
They will apply extensive and in-depth knowledge of the specialty and rare brand needs, healthcare marketplace, end-to-end patient support, market access/patient support landscape to guide program solution strategy, design, implementation, and future-state operations of programs by providing subject matter expertise. They will aggregate issues & opportunities from across internal operations and customer base to identify potential solutions to address operational and solution design. They may be asked to evaluate new service offerings including 3rd party partnerships or expansion into new global markets. They bridge the gap between business development, customer, and Syneos training & operations to ensure all solutions meet or exceed customer needs.
JOB RESPONSIBILITIESREQUIREMENTS
The annual base salary for this position ranges from $190K to $240K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
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