About FinThrive
FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We've delivered over $10 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what's possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit finthrive.com

Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which has led to certification as a "Great Place to Work" since 2017. We're honored to have been ranked #21 among the Best Workplaces in Healthcare for 2023, and we know that it's our collective dedication that makes FinThrive an exceptional place to work.

• Find balance with our remote-friendly organization
• Take time to recharge and pursue your passions
• Be part of a positive and supportive work environment
• Grow and excel your career with training and education

Impact you will make

The Data Support Analyst fills a critical role ensuring the smooth flow of data between FinThrive and customer data systems. By streamlining data collection, validation, and integration, data intake analysts enable automation. This leads to improved productivity, reduced manual effort, and increased customer value.

What you will do

• Monitor and report data issues
• Work directly with customers and internal teams to resolve all data related problems
• Support the ETL process by mapping file inputs to their destination
• Verify data mapping, loading, and data completeness
• Perform data analysis, profiling, discovery, assessment, and validation using off-the-shelf as well as internal tools
• Work closely with product and development teams to recommend improvements that will reduce support cost and enhance customer experience

What you will bring

• Bachelor's degree
• Strong Excel skills and data analysis skills
• Creativity and analytical aptitude with the ability to understand complex business practices
• Strong written and verbal skills, including the ability to communicate technical topics to non-technical audiences
• Ability to organize, prioritize, and manage multiple projects in a fast-paced, cross-functional environment with minimal supervision
• Travel required: Minimal (a couple of times a year)

What we would like to see

• Strong SQL skills
• Experience with process diagram and flowchart (MS Visio, Draw IO, etc.)
• 1+ years' experience in Healthcare Revenue Cycle Management
• Experience with Epic, Meditech, McKesson, Cerner, etc.