ID | 2024-3633 | Category | Administrative/Clerical | Position Status | Regular Full-Time | Position Schedule | Monday-Friday | Shift | 9am - 6pm |
Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.
As a Documentation Rep you'll be at the heart of our customer service operations as you deliver first-class customer service in every interaction in our call center. You will collect, review and audit all new patient care records as assigned; including assisting others on the Team with administrative tasks. You will ensure all necessary medical documents and patient accounts are consistent and compete to protect billing integrity. You'll be the one of our subject matter experts that will help us solve our patient's challenges-and deliver on our promise of superior customer service.
Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming; residents are not eligible.
Values
Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.
Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.
Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.
CCS Medical and EEOC/AA employer. M/F/D/V