Job Specific

• Reports to work as scheduled, in proper uniform, in accordance with the companys personal appearance standards
• Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
• Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows
• Repairs garments delivered by Laundry (example: replaces missing button on shirt)
• Answers and places phone calls to guests regarding needed repairs
• Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs
• Unpacks new uniforms and inspects them for quality and size
• Inscribes new uniforms with identifying marks with marker
• Hangs up uniforms
• Participates in Orientation meetings to size new employees for uniforms
• Maintains employee records regarding number of uniforms issued, size, repairs completed, etc.
• Frequently works near moving mechanical parts
• Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect
• Applies excellent guest relations skills when interacting with guests and staff
• Attends all department meetings as scheduled
• Performs all duties in a timely and professional manner
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• High school diploma or GED
• Minimum five years related experience and/or training or equivalent combination of education and experience
• Good knowledge and work experience in fitting, altering, and repairing uniforms and linens and operating sewing machines
• Service orientation
• Basic English language skills
• Able to read and comprehend simple instructions, short correspondence, and memos
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Able to sit for extended periods
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• Able to work a flexible schedule, including weekends and holidays