The Receptionist position will provide direct customer service to the general public, the agency membership and agency staff, and administrative work to the department and managerial staff. This is accomplished by providing customer service to the agency membership, public and staff; processing information; managing and operating the NCTCOG switchboard, visitor reception area, receiving and processing deliveries, providing internal and external customer service support, receiving and responding to inquiries for information and services; providing backup in the Regional Information Center; and providing administrative assistance, including data and information research, preparing requisitions, ordering supplies, and managing agency and departmental publications and subscriptions. Other duties include training back-up staffing help and serving as a departmental representative.

Desired Skills:

• Ability to Operate a multiline switchboard, computer equipment, software, and calculator
• Ability to work with the general public
• Basic writing skills

Required Education & Experience:

• High school diploma/equivalent required
• One year of work related experience required

Compensation:

• $30,803.00 - $49,284.00 - depending on skills, qualifications and experience
• FLSA: Non-Exempt

Benefits:

• Health- We provide an outstanding package of health and life benefits for employees, with coverage availablefor their families. We offer medical, dental, and vision coverage, as well as basic and optional life, long term disability,and flexible spending accounts. Our Full-Time employee health coverage is paid for 100%.
• Retirement- Full Time employees participate in the (401a) Retirement Plan offered through ICMA by payroll deduction with employer match at 12%.
• Work-Life Balance- At NCTCOG we want you to achieve a balance between your work and your home life. You'll receive vacation days, holidays, and personal days to use as you choose.

Equal Employment Opportunity Employer:
NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:
All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:
The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.