Your Title:Technical Support Engineer (Construction Surveyor)

Job Location:Westminster, CO or Dayton, OH

Our Department:Global Services

Do you want to play a pivotal role in providing technical assistance to business partners, resellers, and internal Trimble teams relating to product information and technical support?

Do you want to work with a company that transforms the way the world works? Trimble's approach to the future of work connects the digital and physical worlds. Making even the most complex jobs easier and better. For you, for your work, and for the planet.

Do you want to work with a collaborative team that encourages career advancement, transparency, integrity, teamwork, winning, fun, passion, and diversity/inclusion?

Job Description

Trimble is recruiting for a Technical Support Engineer (Construction Surveyor) to fill an opportunity in Westminster, CO or Dayton, OH.

Job Summary:

The Technical Support Engineer is responsible for providing product support & training to resellers and end customers, as well as internal Trimble organizations, supporting our Civil Construction Field Solutions business segments in the Americas and other regions as required. Product/system technologies supported include, but not limited to SPS, MPS, and BX series GNSS receivers, Siteworks field software, data collectors, Trimble Business Center, Trimble Marine Construction software, legacy products, and other accessories and related third-party devices. Travel requirements are expected to be around 10% primarily for learning opportunities. Success in this position involves the timely resolution of technical support related issues to reduce company costs and customer dissatisfaction.

Key Responsibilities:

• Deliver fast and efficient customer service to business partners, resellers, regional service centers, end-users, and internal Trimble teams.

• Provide advanced technical product assistance on problems of diverse scope, where analysis of data requires evaluation of identifiable factors.

• Participate and engage in ongoing product development with the business area and represent the voice of the customer.

• Participate and engage in ongoing product development with the business area and represent the voice of the customer.

• Perform reoccurring system testing as needed.

• Develop specific technical communications.

• Other duties as assigned.

Skills & Experience Preferred:

• Experience and strong competency with Trimble Construction products as listed above.

• Effective decision-making, planning, communication, and collaborative problem-solving.

• Strong troubleshooting and analytical skills.

• Excellent written and verbal communication skills.

• Proven ability to achieve results.

• 4 years field experience or higher education in a relevant field of study.(Such as survey party chief, survey manager, Data Prep tech, GPS champion, etc...)

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable fed

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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