Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Family Advocatewill work as part of Cook Children's Physician Network in our neighborhood clinics to providesupport and resources to families for issues that extend beyond their clinical needs. Duties include:

• Build individual and family capacity by increasing health knowledge and self-sufficiency.

• Responds to the social and emotional needs of our families, providing guidance and support while navigating them through the health care system and community to achieve the best health outcomes.

• Serve as both an advocate and liaison between the patient/family, health care team, and community partners.

• Functions in collaboration with the treatment team within the Cook Children's Neighborhood Clinics.

Hours: Mon-Fri 8am-5pm

***This position will provide coverage to 2 clinics. All neighborhood clinics are located in Tarrant County ***

Required Experience & Education:

• 3 years' experience working with vulnerable populations (or) working in healthcare.

• High School diploma or equivalent.

• Strong customer service, phone, and computer skills

• Familiarity with basic medical terminology.

• Strong organizational skills with the ability to prioritize.

• Demonstrate problem-solving skills.

• Ability to work autonomously with minimal supervision.

Preferred Education, Experience & Skills:

• Bachelor's degree in Social Work.

• Experience working with families and social services.

• Experience providing psychosocial assessments & crisis intervention.

• Bilingual: Spanish & English speaking.

About Cook Children's:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.