Westborough, MA

The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in our target markets by identifying and capturing high-potential opportunities. The KAM takes ownership of the customer relationship and collaborates with all stakeholders using Murata's long-standing Voice-of-Customer philosophy as a guideline.

• Contacts and visits customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
• Stays updated and relevant on customer's activity and direction.
• Oversees the collection, understanding, and internal communication of pertinent information.
• Develop relationships with the key decision-makers that effectuate the design, procurement, usage, and service of Murata's products.
• Facilitates pricing coordination with the GAM and internal stakeholders.
• Initiates and coordinates Early Sales Involvement (ESI) projects.
• Negotiates pricing in alignment with the GAM and respective global affiliates.
• Reviews, maintains, and assures effective implementation and execution of customer contracts.
• Responsible for proactively answering customer inquiries and resolving their concerns.
• Coordinates Outside Sales Rep activities for related customer locations.
• Guides Inside Sales Associate's work in relation to assigned customers.

• Coordinates special sales projects and promotions.
• Takes a leadership role in customer meetings and conference calls, publishes minutes, and drives action item closure.
• Performs other job-related responsibilities and duties, as assigned.

• Bachelor's degree in Business Administration or a related field.
• Three or more years of experience in sales or marketing in an electronics-related or other technical industry.
• Experience working for a culturally diverse global company.
• Demonstrated ability to execute strategies.
• Demonstrated ability to effectively collaborate cross-functionally.
• Superior communications skills.
• Advanced negotiation skills.
• Demonstrated success in managing product promotions.
• Ability to understand customer needs to develop mutually beneficial solutions.

• Bachelor's degree in Electrical Engineering (BSEE) or equivalent.
• Previous manufacturing sales experience.
• Previous experience in sales data collection and analysis.
• Marketing and market planning knowledge.
• Knowledge ofConsumer Electronics industries.
• Project Management experience.
• Previous budgetary responsibilities.

Frequent domestic and infrequent international travel.