GENERAL SUMMARY OF DUTIES:

• The primary responsibility of the Front Office Assistant is to perform general office activities that provide clerical support.
• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years' experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint