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Sr Vehicle Operations Logistics Specialist
Euless, TX / Houston, TX
Job Description
The Sr Vehicle Operations Logistics Specialists will facilitate and manage the transport of customer vehicles to and from Manheim auction sites and other areas in the region as assigned.
Day Shift - Monday -Friday (8am - 5pm CST)
Role and Responsibilities
* Serves as Logistics point of contact for a number of auction locations.
* Develops working relationships with BPO's, auction representatives, and carriers
* Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.
* Prioritizes daily tasks and completes tasks in an accurate and efficient manner.
* Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process.
* Communicates with various auction teams and stakeholders to ensure coordinated movement of vehicles through the auction process.
* Investigates and systemically resolves emerging issues, ensuring lessons learned drive future customer interaction.
* Notifies customer account representatives and relevant transporter of vehicle transportation issues.
Skills
Administration:
Qualifications :
Preferred:
USD 19.18 - 28.80 per hour
Compensation:
Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Day Shift - Monday -Friday (8am - 5pm CST)
Role and Responsibilities
* Serves as Logistics point of contact for a number of auction locations.
* Develops working relationships with BPO's, auction representatives, and carriers
* Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.
* Prioritizes daily tasks and completes tasks in an accurate and efficient manner.
* Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process.
* Communicates with various auction teams and stakeholders to ensure coordinated movement of vehicles through the auction process.
* Investigates and systemically resolves emerging issues, ensuring lessons learned drive future customer interaction.
* Notifies customer account representatives and relevant transporter of vehicle transportation issues.
Skills
- Ability to effectively communicate with internal and external customers, BPO's and carriers
- Working knowledge of Microsoft Office as well as operational tools, i.e. IMT, Tru Tool, Pickup 22 Tool
- Excellent verbal and written communications and interpersonal skills
- Effective problem-solving skills.
- Self-motivated
- Ability to work effectively across teams
- Continuous improvement mindset
- Willingness to work outside of assigned region; ability to work across all regions within the organization
Administration:
- Possesses excellent interpersonal skills and ability to work with diverse carriers and teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines
- Work effectively on multiple assignments, activities, and projects
- Develop and maintain key processes established by the business
- Ensure timely and effective problem resolution
- Maintain monthly scorecard and establish consistent cadence with carrier performance reviews
- Must have strong working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Salesforce experience a plus
Qualifications :
- High School Diploma/GED and 5 years' experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience.
- OR 7 years' experience in a related field
Preferred:
- Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
- Track record of taking initiative in managing multiple priorities and working effectively under pressure when facing extremely short deadlines.
- Excellent verbal and written communication skills.
- Good judgment, discretion, tact and the ability to work easily at all levels within the organization.
- Ability to partner well with colleagues in a matrixed work environment.
- Ability to work independently and to undertake responsibilities with minimal guidance.
- Adapting approach and comfortable with ambiguity.
- Must be adept at handling complex situations and businesses.
USD 19.18 - 28.80 per hour
Compensation:
Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
Security Clearance Note
Vehicle Operations
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