Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

We are currently looking for an Administrative Assistant to join our growing team!

JOB SUMMARY

In this key role, you will perform front-desk duties including receiving incoming calls, greeting and assisting visitors, and provide clerical support to management. You will also assist to support the financial process of the company and promote client relations.

ESSENTIAL RESPONSIBILITIES

• Prepare, upkeep, and file data records, and compile information requested by customer and others pertaining to customer data.
• Greet and assist visitors. Screen incoming calls/visitors with person called upon.
• Act as custodian of company documents and records.
• Maintain business records and compile information requested by customer and others pertaining to customer accounts.
• Verify and post details of business transactions, such as payment funds received using calculator or computer.
• Assist in preparation of budget needs and business reports of organization.
• Operate computer to input and retrieve data.
• Copy data and compile records and reports for departments.
• Collect and distribute mail and messages.
• Provide administrative support functions to assist the departments.
• Operate and maintain office machines (including fax/print/copy machine, postage meter, label maker, etc.).
• Receive a satisfactory evaluation of job performance.
• Works with all personnel.
• Work primarily in an office environment and perform clerical tasks, such as email, sample data entry, etc.
• Work near laboratories containing biological fluids or stains and solvents.

MINIMUM QUALIFICATIONS

• Minimum of a high school diploma or GED is acceptable. A Baccalaureate Degree in Business Administration, or Science Degree along with 1 year or more experience in the pharmaceutical or cosmetic industry is preferred.
• One (1) year of business, accounting, or related field experience is required
• A general working knowledge of 21 CFR, FDA, DEA, USP/NF, ICH, cGMP, cGLP and/or ISO standards and guidelines is preferred.
• Able to work with word processing, database and accounting software.
• The ability to communicate clearly in English, both orally and in writing, with scientific and non-scientific personnel is required.
• Able to operate and maintain office equipment including fax/print/copy machines, computer, and postage equipment.
• Able to maintain confidentiality.
• Able to work individually and with others efficiently and effectively.
• Able to work under pressure and successfully function in a fast-paced environment.

Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.