Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company

The requirements listed below are representative of the knowledge, skill and/or ability required. Coordinate internal documentation with various departments. Maintain effective work, vacation and training schedules for assigned staff. Prepare & distribute reports or analysis to departments/supervisors for assigned operational unit. Perform data entry for assigned operatio

The requirements listed below are representative of the knowledge, skill and/or ability required. Coordinate internal documentation with various departments. Maintain effective work, vacation and training schedules for assigned staff. Prepare & distribute reports or analysis to departments/supervisors for assigned operational unit. Perform data entry for assigned operatio

The Truck Driver Heavy Equipment position is responsible for high quality delivery services for rental equipment, serving customer needs in a positive, safe and timely manner, and ensuring maximum value for services performed. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Co

The Rental General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair

The Rental General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair

Rental Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Monitor and maintain proper fluid levels in equipment. Notify customer of status, availability, or urgent concerns promptly. Operate equipment after service to determine there are no leaks or need for additional se

Perform Quick Turn Inspections and prepare condition reports on rental equipment. Determine if rental return is "rent ready" or in need of service or repair. Stage equipment in appropriate areas of the yard or shop. Communicate with Service management to assist with the accurate estimate of repair costs. Execute minor adjustments or repairs apparent on returned equipment

Candidates must be able to perform each essential duty satisfactorily. Daily operations include operating and moving equipment around the yard. Occasional need to perform these duties outside. Reconcile electronic charge transactions. Answer telephone and direct calls to correct individuals or departments. Assist customers when necessary. Develop sales proposals and/or pr

Candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reconcile electronic charge transactions. Answer telephone and direct calls to correct individuals or departments. Assist customers when necessary. Develop sales proposals and/or presentations from custome

Responsible for managing/providing the Thompson Retail Experience for all rental product inquiries. Works closely with Sales, Parts, and Service management to lead a successful Branch workforce. Knowledge and understanding of the Dealership business model, construction equipment sales and service, and a familiarization with construction industry customers and project mana

Identify opportunities to stock see components rebuilt by Thompson and manage utilization. Evaluate the acquisition cost, refurbish cost, the level needed to refurbish the machine, and work with used equipment to understand the market interest and value to resell. Ensure Volume and Pull through of Machine Rebuilds, Certified Component Rebuilds, and CPRO parts orders meet

As a primary customer service contact, will support the Rental Sales team by responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed. Maintains equipment in a "ready to rent," clean and available status, and will be responsible for the preparation and organization of inventory within storage yards. Delivers company eq

The Parts Warehouse Associate is responsible for accurately bin and/or pull parts to maintain efficient parts ordering process. Load and secure parts, equipment and/or accessories for delivery to other locations. Process repair shop parts orders and/or returns. Process Parts Counter sales and/or returns. Assemble standard and custom hoses to meet various customer specific

Maintain compliance with Federal, State, Local safety regulations specific to job functions. Notify customer of results promptly (by phone, email or personally). Prepare and distribute custom reports and data analysis for assigned operational unit. Analyze and interpret fluid sample testing results. Coordinate delivery of fluid sample analysis results to customer Process