Supports Voice of the Customer initiative, working to uncover and assess customer experience enhancement opportunities Evaluates and analyzes customer feedback to understand trends and opportunities identified in customer surveys, online reviews, issues, complaints and other relevant customer data Supports management and engagement with third party customer experience sur

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties

PRINCIPLE DUTIES AND REPONSIBILITES Submit real estate collateral documents to the appropriate jurisdiction for recording following policy, procedures and regulatory requirements. Submission may occur via hard copy or electronic means. Work with loan officers to correct identified errors on perfection documents. Consistently pull and review reports for outstanding mortgag

of the position include Working closely with the operations leadership, corporate technology, and other internal/external stakeholders to ensure that business intelligence and reporting is aligned with the overall goals and objectives of the company Overseeing new change requests and effectively managing workloads Supporting the development and maintenance of reports and w

Primary responsibilities include Manage SQL Server databases for servers running Microsoft SQL Server Standard or Enterprise editions. Ensure data recovery, maintenance, data integrity, and space requirements for physical database are met through formulations and monitoring of policies, procedures, and standards relating to database management Ensure high levels of perfor

The successful candidate will use complex financial models to value mortgage assets such as mortgage whole loans, mortgage backed securities and mortgage servicing rights. The candidate will work closely with senior decision makers in support of the Bank's mortgage investment activities, which are often subject to external deadlines, quick turn around times and unpredicta

The Documentation Department is responsible for the safe keeping and accuracy of mortgage loan documents. The team is responsible for managing external document custodians and facilitate the transfer of mortgage loan documents and/or files to MidFirst. The team also performs mortgage loan document reviews, document preparation, document defect resolutions. The Documentati

MidFirst Bank is one of the largest privately owned banks in the United States and this combination of size and private ownership provides our customers with a special brand of banking. Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the county. The Document Cures Department is responsible for the safe keeping and ac

Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the country. We focus on quality and creating winning teams to execute on our mission to be the top performing financial institution in the markets we serve. We are looking for a strong individual that will share in our passion for this mission. Midland Mortgage uses qu

Gathers and analyzes data related to mortgage assets for the purpose of asset acquisition and performance modeling. Maintains datasets and business intelligence solutions. Creates reports and visualizations in support of investment decisions and business initiatives. Provides support for the Bank's mortgage asset acquisition activities. Develops subject area expertise in

The Product Manager position is an essential position on the Retail Product Management team, and is responsible for developing, executing and tracking new and existing strategies to grow their product lines. This position will report to the Sr. Product Manager to support and grow the product portfolio. Product lines primarily relate to consumer products such as Checking,

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties

Proven knowledge of banking products and services as well as standard banking procedures and regulations Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense Excellent customer service skills, including oral and written communication Ability to work effectively as a team member and with customers Careful a

This position is part of the Commercial Services Customer Support department within our Bank Operations group. This team is primarily responsible for providing direct telephone and email support to our business and commercial clients. Products and services supported include online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay

Do you enjoy mapping out a new process design and seeing it through to completion? This team member's primary responsibility will be to build and implement workflow applications using the Decisions automation platform , Robotics Process Automation (RPA), and other automation tools. These workflow applications help drive digital transformation and competitive differentiati