Technical Account Manager The Technical Account Manager (TAM) owns the technical relationship between clients and the business across multiple Tyler products. TAMs are responsible for coordinating the installation and integration of technical services for their clients as well as identifying and resolving potential areas of concern before they arise throughout the client'

Build and ship high quality customer facing features. Maintain and improve a distributed cloud platform running on AWS. Provide direct mentorship to junior engineers on the team. Collaborate with other engineers, engineering management, designers, and product owners to design and architect solutions to our business problems. Qualifications We would love to talk to you if

What You Will Do Work closely with the General Counsel, Corporate and other Legal Affairs attorneys on a range of corporate transactional matters and agreements with a focus on Tyler's third party partner relationships Review, negotiate, and draft complex inbound software licensing, cloud computing and IT infrastructure services contracts Work directly with Tyler's busine

Systems Administrator The System Administrator position is responsible for provisioning, configuring, monitoring, and maintaining infrastructure.They will be responsible for both hardware and software maintenance, troubleshooting system related issues, and replacing legacy systems in an ever changing environment.It is important that applicants understand Linux and Windows

Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed. Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients. Lead, contribute to and manage work streams, resolving any discrepancies as needed. Assist and lead staff with varying degrees of issue resolution including b

Manages client projects as defined by the Continuous Improvement Client Roadmap Documents and advises clients on operational best practices (Help Desk, Sev 1, Business Process Changes, Disaster Recovery, etc.) Demonstrate a thorough understanding of client specific business processes that ultimately helps clients meet their business objectives. Demonstrate a thorough unde

Work with the RFP Team members to identify which pieces of content in the RFP library will be moved into Qvidian. Upload the content into Qvidian including entering appropriate document tags to assist with ease in searching. Review and update documents to ensure proper text styles are in place to allow for the document to pull into an RFP template with correct fonts and h

Design and/or develop data exchange interfaces between our system and various third parties inside and outside Tyler to meet specifications. Assure solution integrity through review and testing. Meet deadlines for assigned tasks and efforts, coordinating within and outside the business unit. Communicate with peers and customers, when necessary, throughout all stages of de

Provide professional services such as consultation and education to clients on Tyler product APIs and data exchange tools. Design and conduct knowledge transfer sessions on site or through webinars. Perform consultation/analysis of client business model to identify and document client requirements regarding integration with in scope Tyler products. May identify and docume

Administer various open source and enterprise grade security platforms to support developing and enhancing SIEM and vulnerability management. Implement data structures and pipelines to organize, collect and standardize data to helps generate insights and address reporting needs. Perform security audits and assessments of business units against corporate policies, standard

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

Masterfully construct and lead a dynamic sales force to introduce our innovative public safety solutions to the public sector market. Attain expert level proficiency in Tyler's public safety products and strategic market positioning. Display exemplary leadership in guiding, empowering, and backing a sales team to achieve and surpass sales objectives. Architect and deploy

Proven experience as an SDET with a strong understanding of software testing methodologies (Agile, Waterfall). Be driven to keep up to date on best practices, looking for new opportunities for relevant, practical application in our environment. Be prepared to engage at strategic and operational levels, simultaneously. Be detail oriented and broad minded. Know how to advoc

Process billings and generate invoices for Tyler in accordance with contract specifications. Set deferred revenue schedules in accordance with established procedures to ensure compliance with US GAAP and Tyler revenue recognition policies. Resolve billing issues that may arise. Input projects into Tyler's Professional Services Automation (PSA) tool. Set up budgets and bil