Gather testing requirements by participating in interviews, document analysis, business process observation, use cases, industry research as well as task and workflow analysis Critically evaluate information, reconcile conflicts, and distinguish user requests from the underlying true needs Competently conduct functional tests on changes introduced along with documenting a

Assembles field team members daily to communicate and coordinate data collection workflow to and from the field, review production standards and deadlines provided by management and communicate team data collection goal progress. Acts as a team lead to data collection staff (i.e. residential, agricultural, commercial and/or industrial) providing training and guidance, act

Supports, troubleshoots, and maintains networks for SaaS customers located in AWS and client hosted (on premises) environments. Works with internal and external clients with varying degrees of skillsets ranging from end users to experienced IT teams to resolve highly complex, detailed and high priority server, system, and network technical issues. Maintains, monitors, and

Performs remote installation services for new and existing clients in accordance with the service work order. Installs and configures applications which run on a variety of server operating systems such as Microsoft Windows, UNIX, and Linux. Installs and configures databases which include Microsoft SQL Server. Installs and configures web servers and deploy web products to

Setting Set clear objectives and goals for the organization and direct reports, tracking accomplishments and metrics of teams. Stakeholder Communication Communicate Tyler Technologies and Portal strategy, key initiatives, and culture to the portal technology team, partners, and Tyler Technologies executive leadership team, as well as state and local government partner agen

Rapid Financial Solutions, a division of Tyler Technologies (NYSE TYL) is a rapidly growing, fintech software company headquartered in North Logan, UT. Our knowledgeable, close knit team has built a high growth, profitable business and an exceptional company culture. Location North Logan, Utah Travel 0 5% Great Place to Work & Grow Your Career Come join us as we transform

Function as the primary point of contact and subject matter expert for your specific state partners. Build and maintain strong partner relationships. Understand the partner's business processes, document those processes as they relate to our online applications and recommend potential business process improvements where necessary. Establish project milestones based on the

Position can be done from anywhere in the U.S. - completely remote!

Position can be done from anywhere in the U.S. - completely remote!

Position can be done from anywhere in the U.S. - completely remote!

Position can be done from anywhere in the U.S. - completely remote!

Direct payments teams to achieve future potential and established expectations. Become a subject matter expert on Tyler's payment platform, citizen access portals, pricing strategies and market approach. Responsible for group pricing and adoption strategy to achieve revenue growth for installed and new payments business. Responsible for growth of Disbursements via AP auto

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Provide high quality phone and email support of Tyler's New World Public Safety software applications Perform extensive troubleshooting of key software and hardware components to closure Take ownership of technical incidents and coordinate resolution with product development team when necessary Replication of complex customer issues Train customers in system operation and

Setting priority of work among their team. Ensuring team tasks are completed on time and deadlines are being met. Create and maintain a culture of ownership and accountability by demonstrating to the team how to own and manage technical issues. Takes the initiative to learn new technologies as technical landscapes change. Work with multiple business units to define and do