Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

Customer presentations Possible upgrade equipment staging Update system documentation Live system upgrades Lead customer presentations Specific Knowledge/Skills Experience/knowledge in radio communication systems Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) Certificat

Work closely with stakeholders and senior product management to understand and refine the product requirements, product roadmap and vision. Own, define and refine features and requirements for your solution Define user personas, and problem solving requirements for the public safety customers of your solution Identify and define product requirements to address specific ma

/Expectations Responsible for initiating relationship and coverage within selected accounts. Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers' operations safer and more efficient. Develop strong relationships with key decision makers and influencers with Energ

Reporting to a Senior Product Manager, this role is responsible for supporting the Devices team in expanding Pelco's portfolio of cameras and video surveillance devices. This position typically involves supporting a variety of efforts within the organization necessary to achieve the business and goals for that product portfolio. A successful candidate will be working with

Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos Ability to reliably travel throughout the assigned territory, sometimes with minimal notice The Sales Engineer shall have the responsibility to cover the following territory Maryland, Delaware, Northern Virginia, additional territories as assigned 50 70%+ travel primarily within yo

of the CommandCentral AWARE Regional Software Specialist include but are not limited to Provides tailored technical customer operations support and consulting for customers' CommandCentral AWARE system, related services and interfaces Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Work virtually with or tr

Post sale installation, optimization, maintenance and management of highly technical mission critical communication systems. Focus on maintaining optimal performance levels across an integrated system while taking a pro active approach to system level alarms/errors. Perform system hardware and software installation and optimization including advanced troubleshooting skill

include providing administrative support to the Program and Program personnel, Director of DoD Sustainment Services and Program Manager. Provide conference call support, setup, logistics, note taking, uploading reports into company and government systems. Read and understand contracts and contract requirements. Provide administrative support to the team and management Prov

Designing Firmware for Electronics Create driver level and higher firmware in Assembly or C, for 8 bit and higher microprocessor based electronics using basic operating systems and RTOS. The microprocessor firmware will interface with memories, SPI, I2C, Ethernet, RS 485 and other similar peripherals. Designing Software for Electronics Create application level software, u

involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre and Post Sales teams to align the requirements with customer solution needs. Leading and defendin

The ideal candidate will have experience with ASTRO or VESTA software. The SOC Analyst is responsible for cyber security monitoring. The SOC Analyst is responsible for providing effective security monitoring through triage, investigation, communication and reporting. Under the direction of Senior SOC Analysts, the SOC Analyst I will review and process alerts from various

At MSI, our security philosophy is building security foundationally in our products and processes. This position is a key global role responsible for the entire portfolio of Unified Communications products. It includes collaborating with engineering teams, partners and customers worldwide. This position reports to the System Owner (Director of Product Management & Cyberse

Generate programs for SMT machines , work with stencil vendors, develop PCBA reflow oven profiles, Work with Fixturing vendors to support PCB assembly secondary operation steps. Manage SMT Operators and Technicians and train them on basic operation of equipment, including screen printer, SPI machine, SMT machine, reflow oven and AOI machine Responsible for new process dev

Perform removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment and associated cabling in customer locations/vehicles utilizing best practices and per R56 Standards and Guidelines. Perform advanced troubleshooting and repair existing equipment installations as required. Perform removal and installation of 12 volt electronic equipment