include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Embedded software development of applications in modern C++11/14/17/20. Develop code, author and refine stories, and execute tests in an Agile embedded development environment. Define software APIs and implementation details Collaborate with team members using Atlassian and G suite tools Understand and contribute to code and scripts needed for test automation Utilize a mu

Note This is a remote position with travel (25% 50%) to support projects. The candi date MUST reside in or be open to relocation to Florida. Overview The System Engineer performs all Post Sales Engineering efforts on new system deployments, system expansions and provides support to Pre Sales Engineering and Service organizations. The Systems Engineer tasks are numerous an

We are looking for a smart, self motivated and versatile Sr. Software Engineer . As a member or a full stack agile team, your skills must complement the team to define, implement, test and deliver features toward our Video Product Line.In order to be successful in this role, you must value teamwork and collaborate effectively with a small but dynamic team to deliver custo

Independently plan, create and execute research plans that leverage a range of exploratory and evaluative methods to help define innovative products, applications & services across the entire use lifecycle. Create test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and appl

include but are no limited to Lead the product Build deep understanding of our customers through the discovery process, translate insights into a product vision and detailed product requirements, prioritize relentlessly, define clear acceptance criteria, prioritize tradeoffs and drive our development teams to deliver quality products. Know the business of your products Lea

The successful candidate will be able to perform the Engineer of Record role on mid sized projects autonomously. Public safety radio network projects are multi faceted requiring a wide range of technical skillsets including, but not limited to, coverage and capacity design, microwave system analysis, RF LMR system and BDA design, WAN network design, and knowledge of Motor

Develop and execute the product strategy for our SaaS and AI offerings, in alignment with the company's overall vision and goals. Conduct market research and gather customer insights to identify market trends, customer needs, and competitive landscape related to SaaS and AI products. Collaborate closely with cross functional teams including engineering, design, marketing,

In this role you will Manage and lead the Program Management team Develop organizational talent Organize programs and activities in accordance with the mission and goals of the organization. Develop and manage program schedules to support the strategic direction of the organization. Identify key requirements needed from cross functional teams and external vendors. Develop

The Field Service Technician (FST) Co Op Program in Sarasota, Orlando, St. Petersburg, and Plantation,FL offers an incredible opportunity for passionate individuals with no/minimal work experience to learn andgrow. As an FST Co Op, you will work directly alongside skilled and experienced technical leaders in theorganization, gaining hands on experience in the field. Throu

The person in this role would be owning the premier support program and would be responsible for all aspects including but not limited to Mentoring a dedicated premier support team, overall success of the premier support program, and scaling the premier support services as needed. The ideal candidate will also be experienced with managing internal and external executive r

Reporting to a Senior Product Manager, this role is responsible for supporting the Devices team in expanding Pelco's portfolio of cameras and video surveillance devices. This position typically involves supporting a variety of efforts within the organization necessary to achieve the business and goals for that product portfolio. A successful candidate will be working with

Do you want to help us Solve for safer? We're seeking an Associate Product Manager to grow with our team. This position is responsible for coordinating and managing aspects of the ongoing product lifecycle for key products in the APX NEXT & APX N Line Application Services product portfolio. This role involves Overseeing the "maintenance of line" for important App Services

The Field Service Technician (FST) Co Op Program in Sarasota, Orlando, St. Petersburg, and Plantation,FL offers an incredible opportunity for passionate individuals with no/minimal work experience to learn andgrow. As an FST Co Op, you will work directly alongside skilled and experienced technical leaders in theorganization, gaining hands on experience in the field. Throu